Money-Back Guarantee

We want you to shop with confidence at WellPaws. If you're not completely satisfied with your order, we're here to help - no calls, no filling out forms!

Our 90-Day Money-Back Guarantee

You can return your order within 90 days of your original purchase date for a full refund.

Don't worry, we'll accept returns even if:

  • The product has been opened

  • The packaging is empty

  • You've used the product

To qualify for a refund, the product bottle or packaging must be returned to WellPaws, even if it has been opened, is completely empty, or the product has been used.

How to Return Your Order

Please include your name and address, or a copy of your order confirmation email, so we can quickly identify your order and process your refund.

Send your return to:

WellPaws Returns

101-103 Oldham street, Manchester, M4 1LW

Refunds

Once we've received and processed your return, we'll email you to confirm your refund has been issued.

Refunds are made to your original payment method. Please allow up to 5 working days for the funds to appear in your account, depending on your bank or payment provider.

Return Shipping

Customers are responsible for the cost of returning their order to us.

Please note that shipping charges are non-refundable.